Shipping Policy – Velora Clothing

Effective Date: June 30, 2026

Thank you for shopping with Velora Clothing. We are committed to delivering your order quickly and securely across Pakistan.

Shipping Coverage

We currently ship to all major cities and regions across Pakistan.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During sales or peak seasons, processing may take slightly longer.

Delivery Time

Estimated delivery times:

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, or public holidays.

Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout.
• We may offer Free Shipping on selected products, promotions, or minimum order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number (where available) via SMS, WhatsApp, or email so you can monitor your delivery.

Delivery Attempts

Our courier partner will make delivery attempts according to their policy. If the order cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed attempts, the package may be returned to us.

Incorrect Shipping Information

Please ensure your shipping address and contact number are accurate before placing your order. Velora Clothing is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us within 48 hours of receiving your package. Include your Order ID and clear photos of the package and products so we can resolve the issue promptly.

Cash on Delivery (COD)

Cash on Delivery is available in selected serviceable areas. Please ensure someone is available at the delivery address to receive and pay for the order.

Contact Us

If you have any questions regarding our Shipping Policy or your order, please contact our customer support team through the contact information provided on the Velora Clothing website.