Terms of service

Terms of Service – Velora Clothing

Effective Date: June 30, 2026

Welcome to Velora Clothing. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Pricing

  • All prices are listed in Pakistani Rupees (PKR).
  • Product colors may vary slightly due to screen settings and lighting.
  • We reserve the right to modify prices, discontinue products, or limit quantities without notice.
  • We strive to ensure all product information is accurate, but occasional errors may occur.

3. Orders

  • Placing an order does not guarantee acceptance.
  • We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, suspected fraud, or other unforeseen circumstances.
  • You will be notified if your order cannot be fulfilled.

4. Payments

We accept the payment methods displayed during checkout, including:

  • Cash on Delivery (COD)
  • Bank Transfer (if available)
  • Debit/Credit Cards (if available)

Orders will only be processed after payment verification where applicable.

5. Shipping

  • Delivery times are estimates and may vary due to courier delays, weather conditions, or public holidays.
  • Customers are responsible for providing accurate shipping information.
  • Velora Clothing is not responsible for delays caused by incorrect addresses.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

7. Intellectual Property

All website content, including images, logos, graphics, product descriptions, text, and designs, is the property of Velora Clothing and may not be copied, reproduced, or used without written permission.

8. User Responsibilities

By using our website, you agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the website's security or functionality.
  • Upload harmful software or malicious code.
  • Provide false or misleading information.

9. Limitation of Liability

Velora Clothing shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team through the contact information provided on the Velora Clothing website.